ServiceNow Engineer

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Opinov8 is a technology service provider, with an Opinion in Innovation, we engage with our clients at any stage in their product engineering and innovation goals, with solutions being mainly collaborative and outcome-driven. We are driven by delivering value, for our clients, through technological innovation.
We are a young energetic and dynamically agile company and the team behind Opinov8 are software industry veterans. We are ambitious on our own and on our client’s behalf and we do not look at a client engagement as a project, we are in it to help our clients build sustainable products, platforms, and businesses.
Our core values and what we look for in our Opinov8rs:
You are Collaborative - which is a key component to being successful in distributed environments.
You are Innovative - it is a requirement that we innovate, as individuals and as a company.
Be Adventurous - courageous people are adventurous, we are hiring and nurturing this quality.
Always Respectful - remember if you don’t respect others they will not respect you.
Inherently Intelligent - it goes without saying we are all intelligent in our own way.
Ultimately Responsible - being responsible is a core personality trait that is needed for us and our clients’ success and ultimately a happy work environment.
Our client empowers organizations with large, complex IT environments to gain visibility across their entire digital estate, enabling them to achieve more with less. For too long, IT teams have struggled to comprehend what's happening within their opaque infrastructure—where costly inefficiencies, subpar employee experiences, and unresolved issues lurk. Only our client's tool provides comprehensive visibility, allowing stakeholders to uncover hidden issues, identify optimal solutions, and realize substantial savings. That's why many of the world's leading global brands rely on it. Additionally, it's how their customers achieve an average ROI of more than 250%. Provide everyone with enhanced visibility.
- 3+ years of experience with the ServiceNow platform;
- Extensive experience with OS-level programming and multi-threading;
- Windows OS experience is required, with additional experience in Mac and Linux OS being a plus;
- Familiarity with IT operations and infrastructure management concepts, including network devices, servers, databases, and cloud environments;
- Proficiency in problem-solving and troubleshooting technical issues independently;
- Knowledgeable in Software Development Life Cycle (SDLC) principles.
- Develop and customize ServiceNow applications, modules, and workflows to meet business requirements;
- Collaborate with business analysts and stakeholders to gather requirements, define scope, and prioritize ServiceNow projects;
- Conduct testing, troubleshooting, and debugging of ServiceNow applications to ensure reliability and performance;
- Stay updated on ServiceNow platform updates, new features, and best practices to drive continuous improvement;
- Document technical specifications, deployment procedures, and user guides for ServiceNow solutions.


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