ULG’s Legacy Modernization: Enhancing Multilingual Service Delivery
Opinov8 combined strategy, business logic, and UX to modernize ULG’s multilingual platform.
Translating for the World
United Language Group (ULG) is one of the world’s largest and most innovative language solutions providers, delivering high-quality translation, localization, and interpreting services across industries. Built on strong linguistic expertise and quality processes, ULG helps global businesses communicate confidently and accurately. As a long-term partner, Opinov8 supports ULG’s mission by co-developing secure, scalable systems for translation project management, over-the-phone interpreting, and healthcare communication — all designed to streamline operations and break down language barriers.
Legacy Limits
ULG’s existing systems were built on outdated frameworks that limited scalability, user experience, and the integration of modern tools like React. The platform supported a wide range of services and users, including translation project tracking, over-the-phone interpreting, and medical communication tools — all requiring consistent updates and seamless performance. The challenge was to refactor legacy code, manage complex functionality across multiple modules, and continuously deliver new features while maintaining platform stability and user satisfaction in a fast-evolving, multilingual environment.
PoC to Scalable Logistics Tech
Our approach blends innovation, design, and strategy to craft solutions that not only look great but also drive results.
Scrum framework
Opinov8 has utilized the Scrum framework to efficiently manage the project. The team broke down the project into priorities and user stories, enabling flexible scope modification and providing a visual representation of the delivery process through several Scrum boards and Agile Roadmaps. Leveraging the React.js framework for Web apps, React Native for iOS apps, as well as .NET and Java for backend implementation, we seamlessly developed the product, ensuring a smooth and unified user experience.
Business analysis
Extensive efforts were dedicated to business analytics to optimize the usability of all features and the overall platform functionality. The development process involved creating a comprehensive system comprising an admin portal and a vendor portal, a client iOS app, and several 3rd-party integrations. A key objective was to empower administrators with real-time access to a dynamic list of vendors, including essential information about each vendor. This enabled seamless management and monitoring of vendors, enhancing the overall efficiency and effectiveness of the platform.
100% user-friendly
We prioritized user-friendly design solutions throughout the development process. By applying a user-centered approach, the focus was on creating intuitive and accessible interfaces that catered to the needs and preferences of the users. By considering usability, visual aestheticsc and intuitive navigation, we ensured that users could easily navigate the platform and efficiently accomplish their tasks. This commitment to user-friendly design solutions contributed to a positive user experience and increased user satisfaction.
