Cloud Security for Hospitality

European hospitality tech provider

About the Customer

Our client is a hospitality tech provider that helps restaurants streamline operations with an all-in-one platform. Their solutions cover POS systems, inventory management, online ordering, and staff scheduling, making daily processes more efficient.

Hastee is an award-winning salary advance service that promotes employees’ financial well-being by enabling them to receive their salary before the payment day. With zero cost for a company's cash flow, this kind of employee benefit is very popular in the UK.

What’s more this application is the best technology solution for the companies that want to improve and strengthen their engagement in the market, boost productivity and meet employees’ expectations.

Business CHALLENGE

As their platform grew, so did the need for stronger security and stability. Cyber threats and infrastructure issues disrupted operations, affecting restaurant performance and customer experience. To stay ahead, they needed a robust cloud security strategy to ensure seamless service and protect their business.

SOLUTION

Cloud Security Optimization

Strengthened AWS WAF configurations to block threats while ensuring smooth access for legitimate users.

First and foremost, Opiov8 started to work on the wireframes design and created 2,500 user stories, and did the release every two weeks through an Agile process.

DDoS Protection

Implemented AWS Shield to mitigate attacks, reducing risks by 70% and ensuring uninterrupted service.

Scalable Infrastructure

Fine-tuned cloud infrastructure for high availability, delivering seamless performance even during peak hours.

As soon as the product was released, Opinov8 continued working on new features, optimizing existing functionality, platform scalability, security, and reporting. Through collaborative work with Hastee, Opinov8 managed to implement all ideas with its innovative technical approach.

BUSINESS VALUE

With enhanced cloud security, our client eliminated vulnerabilities, ensuring stable and uninterrupted service for restaurants. Optimized firewall configurations and DDoS protection improved platform reliability, keeping operations smooth.

A 70% drop in DDoS risks led to faster online ordering, real-time data access, and better customer retention. Reduced downtime also freed up resources for innovation and growth.

With a scalable, secure infrastructure, the platform now supports a growing customer base, strengthening the client’s reputation and attracting larger restaurant chains looking for a reliable solution.

For now, Opinov8 supports almost everything the market can request, even if it's about exclusive payrolls whose configuration is fully customized. The idea of a capped fee model was implemented and released to provide users with regular discounts. Now Hastee cashout amounts are improving from month to month, making Opinov8, Hastee teams, and UK users awesomely happy.

Thanks to close collaboration, Opinov8 met clients' expectations and implemented all the required features in one application.

TECHNOLOGY STACK

The solution leveraged AWS WAF for advanced firewall protection, AWS Shield to mitigate DDoS attacks, and cloud infrastructure optimizations to ensure high availability and seamless performance. This combination provided a secure, scalable, and resilient environment, allowing the platform to handle increased traffic and maintain reliability for hospitality businesses.