Bringing a new way of renting e-scooters.

City Ride

About the Customer

City Ride is an innovative concept mobile app that aims to revolutionize how people experience urban mobility. Created to showcase the potential of e-scooters, City Ride allows users to seamlessly blend the joy of riding e-scooters with the enriching experience of exploring city attractions through guided excursions.

With City Ride, users can embark on an adventure that combines the thrill of riding with discovering new sights and sounds, creating unforgettable moments. Step into a world where e-scooters and excursions merge, and let City Ride redefine your journey through the cityscape.

Having an exceptional approach to facing the technological challenges of the present, Renault gained the lead by selling 3.8 million vehicles in 2019. Standing shoulder to shoulder with breakthrough solutions, these guys revolutionize the understanding of the future and keep working on the predetermined strategic areas of innovation to let humanity be those very same contributors to making the world a better place to live in.

Business CHALLENGE

The main challenge of the City Ride app was to create an intuitive interface, ensuring that users could navigate and interact with the features effortlessly. The specific challenges included:

Better and faster performance and data protection is a must for an enterprise. Groupe Renault faced the necessity of moving the ERP solution from on-premise to AWS Cloud and considered Opinov8 a helping hand in its successful implementation.

Improving the existing scooter rental system to enhance the user experience and encourage the use of electric transport.
Promoting the adoption of electric scooters as a sustainable mode of transportation.
Addressing the ecological concerns of the urban environment by reducing reliance on traditional modes of transportation that contribute to congestion and air pollution.

SOLUTION

Competitor Analysis

Competitor analysis involved studying and analyzing the existing scooter rental service providers in the market. This research helped identify their strengths, weaknesses, and unique features. By understanding the competitive landscape, the app could offer differentiated features and provide a more compelling user experience.

User interviews

Through the interviews with our target users, we delved into their experiences, preferences, and pain points. These interviews fostered a deeper understanding of our users' perspectives, allowing us to create an app that genuinely addresses their requirements and enhances their experience.

Customer Experience Map

We created a customer experience map to visualize the user journey and gain a comprehensive understanding of our users' interactions and emotions at each touchpoint. This allowed us to identify pain points, moments of delight, and opportunities for improvement throughout their experience with the City Ride app.

Value Proposition Canvas

We utilized the value proposition canvas to identify the key value propositions of our solution. This involved understanding the unique benefits it offered users and how it addressed their pain points, helping us differentiate ourselves in the market. We ensured that our solution resonated with our target audience and effectively addressed their needs and desires.

Wireframes

Wireframing involved creating visual representations of the app's interface, focusing on layout, structure and basic functionality. Wireframes acted as a blueprint for the app's design, outlining the placement of key elements, such as buttons, menus, and content sections. They provided a visual guide for the app's overall flow and ensured a logical and intuitive user experience.

DESIGN

The City Ride app was designed with a user-friendly interface, prioritizing ease of use. Its modern and engaging visual design enhances usability and aesthetics while maintaining a clean and minimalist approach. Careful attention to interactive elements, color schemes, typography, and visual hierarchy ensures a cohesive and visually pleasing experience.

More about design

BUSINESS VALUE

City Ride offers an extensive range of functionalities, including convenient and eco-friendly transportation and city navigation and tour guidance. Incorporating city guides into the app goes beyond traditional scooter rentals, providing users with a comprehensive and immersive experience of exploring the city. This unique feature set sets City Ride apart from its competitors and establishes a strong market position.

The application appeals to a diverse target audience, encompassing individuals already interested in e-scooter rentals and those seeking a guided city tour experience. With the integration of city guides, users can seamlessly navigate through the city's landmarks and points of interest, enhancing their sightseeing adventures. The inclusion of tour guidance further enriches the user experience by providing informative and engaging audio commentary, enabling users to discover hidden gems and historical insights during their rides.

From a business perspective, the application holds significant value as it has the potential to attract customers from the highly competitive market of e-scooter rentals. Its ability to provide a seamless and enjoyable experience for users contributes to customer satisfaction and loyalty, increasing the likelihood of repeat business and positive word-of-mouth recommendations. 
Moreover, the City Ride app presents an attractive investment opportunity for potential investors who recognize the growing demand for sustainable and convenient urban transportation options. With its focus on eco-friendly e-scooters and user-friendly features, the application aligns with the evolving needs and preferences of modern urban dwellers. By capitalizing on this demand, the app has the potential to generate substantial revenue and establish a strong market presence.